Reservations

Get all reservations (ver 2023-06-06)

Returns all reservations within scope of the Access Token, filtered according to the specified parameters. This operation uses Pagination and supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/getAll/2023-06-06

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationIds": [
    "0f515589-99b4-423d-b83a-b237009f0509",
    "9b59b50d-bd32-4ce5-add8-09ea0e1300e7"
  ],
  "ServiceIds": [
    "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
    "8c1bd738-a505-4b29-aa71-9ecc2982b843"
  ],
  "ReservationGroupIds": [
    "94843f6f-3be3-481b-a1c7-06458774c3df"
  ],
  "AccountIds": [
    "fadd5bb6-b428-45d5-94f8-fd0d89fece6d"
  ],
  "PartnerCompanyIds": [
    "c021013e-4930-4592-8e32-91b0b1fc9663"
  ],
  "TravelAgencyIds": [
    "a793d381-65a2-4fa6-9514-00c4c5bfe607"
  ],
  "Numbers": [
    "50",
    "51",
    "52",
    "53"
  ],
  "AssignedResourceIds": [
    "5ee074b1-6c86-48e8-915f-c7aa4702086f",
    "c32386aa-1cd2-414a-a823-489325842fbe"
  ],
  "AvailabilityBlockIds": [
    "5ee074b1-6c86-48e8-915f-c7aa4702086f",
    "c32386aa-1cd2-414a-a823-489325842fbe"
  ],
  "CreatedUtc": {
    "StartUtc": "2023-04-01T00:00:00Z",
    "EndUtc": "2023-05-05T00:00:00Z"
  },
  "UpdatedUtc": {
    "StartUtc": "2023-04-01T00:00:00Z",
    "EndUtc": "2023-05-05T00:00:00Z"
  },
  "CollidingUtc": {
    "StartUtc": "2023-04-01T00:00:00Z",
    "EndUtc": "2023-05-05T00:00:00Z"
  },
  "ScheduledStartUtc": {
    "StartUtc": "2023-04-01T00:00:00Z",
    "EndUtc": "2023-05-05T00:00:00Z"
  },
  "ScheduledEndUtc": {
    "StartUtc": "2023-04-01T00:00:00Z",
    "EndUtc": "2023-05-05T00:00:00Z"
  },
  "States": [
    "Inquired",
    "Confirmed"
  ],
  "EnterpriseIds": [
    "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "4d0201db-36f5-428b-8d11-4f0a65e960cc"
  ],
  "Limitation": {
    "Count": 10
  }
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseIds	array of string	optional, max 1000 items	Unique identifiers of the Enterprises. If not specified, the operation returns data for all enterprises within scope of the Access Token.
ReservationIds	array of string	optional, max 1000 items	Unique identifiers of the Reservations.
ServiceIds	array of string	optional, max 1000 items	Unique identifiers of the Services. If not provided, all bookable services are used.
ReservationGroupIds	array of string	optional, max 1000 items	Unique identifiers of Reservation groups.
AccountIds	array of string	optional, max 1000 items	Unique identifiers of accounts (currently only Customers, in the future also Companies) the reservation is associated with.
PartnerCompanyIds	array of string	optional, max 100 items	Unique identifiers of the Companies on behalf of which the reservations were made.
TravelAgencyIds	array of string	optional, max 100 items	Identifier of the Travel Agencies (Company) that mediated the reservations.
Numbers	array of string	optional, max 1000 items	Reservation confirmation numbers.
ChannelNumbers	array of string	optional, max 100 items	Numbers or references used by a Channel (OTA, GDS, CRS, etc.) in case the reservation group originates there, e.g. Booking.com confirmation numbers.
AssignedResourceIds	array of string	optional, max 1000 items	Unique identifiers of the Resources assigned to the reservations.
AvailabilityBlockIds	array of string	optional, max 100 items	Unique identifiers of the Availability blocks assigned to the reservations.
CreatedUtc	Time interval	optional, max length 3 months	Interval in which the Reservation was created.
UpdatedUtc	Time interval	optional, max length 3 months	Interval in which the Reservations were updated.
CollidingUtc	Time interval	optional, max length 3 months	Interval in which the reservations are active. This is defined for a Reservation as the period between the reservation's scheduled start time ScheduledStartUtc and its scheduled end time EndUtc. Reservation is selected if any part of its interval intersects with the interval specified in `CollidingUtc
ScheduledStartUtc	Time interval	optional, max length 3 months	Interval filtering Reservations by their scheduled start time. Cannot be used with ActualStartUtc.
ActualStartUtc	Time interval	optional, max length 3 months	Interval filtering Reservations by their actual start (check-in) time. Cannot be used with ScheduledStartUtc. Note that the filter applies only to started or processed reservations.
ActualEndUtc	Time interval	optional, max length 3 months	Interval filtering Reservations by their actual end (check-out) time. Cannot be used with ScheduledEndUtc.
ScheduledEndUtc	Time interval	optional, max length 3 months	Interval filtering Reservations by their scheduled end time. Cannot be used with ActualEndUtc.
States	array of Service order state	optional	A list of service order states to filter by.
Limitation	Limitation	required	Limitation on the quantity of data returned and optional Cursor for the starting point of data.

Response

{
  "Reservations": [
    {
      "Id": "0f515589-99b4-423d-b83a-b237009f0509",
      "ServiceId": "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
      "AccountId": "fadd5bb6-b428-45d5-94f8-fd0d89fece6d",
      "AccountType": "Customer",
      "CreatorProfileId": "3cd637ef-4728-47f9-8fb1-afb900c9cdcf",
      "UpdaterProfileId": "3cd637ef-4728-47f9-8fb1-afb900c9cdcf",
      "BookerId": "ebd507c5-6bfd-4ca9-96aa-ffed6fa94f72",
      "Number": "52",
      "State": "Confirmed",
      "Origin": "Connector",
      "CommanderOrigin": null,
      "OriginDetails": null,
      "CreatedUtc": "2023-03-23T16:00:00Z",
      "UpdatedUtc": "2023-04-22T17:00:00Z",
      "CancelledUtc": null,
      "VoucherId": null,
      "BusinessSegmentId": null,
      "Options": {
        "OwnerCheckedIn": true,
        "AllCompanionsCheckedIn": true,
        "AnyCompanionCheckedIn": true,
        "ConnectorCheckIn": true
      },
      "RateId": "ed4b660b-19d0-434b-9360-a4de2ea42eda",
      "CreditCardId": null,
      "GroupId": "94843f6f-3be3-481b-a1c7-06458774c3df",
      "RequestedResourceCategoryId": "773d5e42-de1e-43a0-9ce6-f940faf2303f",
      "AssignedResourceId": "20e00c32-d561-4008-8609-82d8aa525714",
      "AvailabilityBlockId": "5ee074b1-6c86-48e8-915f-c7aa4702086f",
      "PartnerCompanyId": "c021013e-4930-4592-8e32-91b0b1fc9663",
      "TravelAgencyId": "a793d381-65a2-4fa6-9514-00c4c5bfe607",
      "AssignedResourceLocked": false,
      "ChannelNumber": "TW48ZP",
      "ChannelManagerNumber": "",
      "CancellationReason": null,
      "ReleasedUtc": null,
      "StartUtc": "2023-04-23T14:00:00Z",
      "EndUtc": "2023-04-25T12:00:00Z",
      "ScheduledStartUtc": "2023-04-23T14:00:00Z",
      "ActualStartUtc": null,
      "ScheduledEndUtc": "2023-04-25T12:00:00Z",
      "ActualEndUtc": null,
      "Purpose": "Leisure",
      "QrCodeData": null,
      "PersonCounts": [
        {
          "AgeCategoryId": "1f67644f-052d-4863-acdf-ae1600c60ca0",
          "Count": 2
        },
        {
          "AgeCategoryId": "ab58c939-be30-4a60-8f75-ae1600c60c9f",
          "Count": 2
        }
      ]
    }
  ],
  "Cursor": "9b59b50d-bd32-4ce5-add8-09ea0e1300e7"
}

Property	Type	Contract	Description
Reservations	array of Reservation (ver 2023-06-06)	required	The reservations of the enterprise.
Cursor	string	optional	Unique identifier of the item one newer in time order than the items to be returned. If Cursor is not specified, i.e. null, then the latest or most recent items will be returned.

Reservation (ver 2023-06-06)

Property	Type	Contract	Description
Id	string	required	Unique identifier of the reservation.
ServiceId	string	required	Unique identifier of the Service that reservation is made against.
AccountId	string	required	Unique identifier of the Customer or Company who owns the reservation, i.e. the main guest linked to the reservation.
AccountType	Account type	required
CreatorProfileId	string	required	Unique identifier of the user who created the reservation.
UpdaterProfileId	string	required	Unique identifier of the user who updated the reservation.
BookerId	string	optional	Unique identifier of the booker who made the reservation on behalf of the reservation owner, in the special case where the booker is also a registered customer in Mews.
Number	string	required	Confirmation number of the reservation in Mews.
State	Service order state	required	State of the reservation.
Origin	Service order origin	required	Origin of the reservation.
CommanderOrigin	Commander origin	optional	Further detail about origin in case of Origin Commander.
OriginDetails	string	optional	Details about the reservation Origin.
CreatedUtc	string	required	Creation date and time of the reservation in UTC timezone.
UpdatedUtc	string	required	Last update date and time of the reservation in UTC timezone.
CancelledUtc	string	optional	Cancellation date and time in UTC timezone.
VoucherId	string	optional	Unique identifier of the Voucher that has been used to create reservation.
BusinessSegmentId	string	optional	Identifier of the reservation BusinessSegment.
Options	Service Order Options	required	Options of the reservation.
RateId	string	required	Identifier of the reservation Rate.
CreditCardId	string	optional	Unique identifier of the Credit card.
GroupId	string	required	Unique identifier of the Reservation group.
RequestedResourceCategoryId	string	required	Unique identifier of the Resource category.
AssignedResourceId	string	optional	Identifier of the assigned Resource.
AvailabilityBlockId	string	optional	Unique identifier of the Availability block the reservation is assigned to.
PartnerCompanyId	string	optional	Identifier of the Company on behalf of which the reservation was made.
TravelAgencyId	string	optional	Identifier of the Travel Agency (Company) that mediated the reservation.
AssignedResourceLocked	boolean	required	Whether the reservation is locked to the assigned Resource and cannot be moved.
ChannelNumber	string	optional	Number of the reservation within the Channel (i.e. OTA, GDS, CRS, etc) in case the reservation group originates there (e.g. Booking.com confirmation number).
ChannelManagerNumber	string	optional	Unique number of the reservation within the reservation group.
CancellationReason	Reservation cancellation reason	optional	Cancellation reason of the reservation.
ReleasedUtc	string	optional	Date when the optional reservation is released in UTC timezone.
ScheduledStartUtc	string	required	Scheduled start time of reservation in UTC timezone.
ActualStartUtc	string	optional	Actual customer check-in time of reservation in UTC timezone.
ScheduledEndUtc	string	required	Scheduled end time of reservation in UTC timezone in ISO 8601 format.
ActualEndUtc	string	optional	Actual end time of reservation in UTC timezone in ISO 8601 format.
Purpose	Reservation purpose	optional	Purpose of the reservation.
QrCodeData	string	optional	QR code data of the reservation.
PersonCounts	array of Age category parameters	required	Number of people per age category the reservation was booked for.
StartUtc	string	required	Reservation start or check-in time (if it's earlier than scheduled start) in UTC timezone in ISO 8601 format. Deprecated! Use ScheduledStartUtc and ActualStartUtc instead.
EndUtc	string	required	Scheduled end time of reservation in UTC timezone in ISO 8601 format Deprecated! Use ScheduledEndUtc and ActualEndUtc instead.

Service order state

• Inquired - Confirmed neither by the customer nor enterprise.

• Confirmed - Confirmed by both parties, before check-in.

• Started - Checked in.

• Processed - Checked out.

• Canceled - Canceled.

• Optional - Confirmed by enterprise but not by the guest (the enterprise is holding resource for the guest).

• Requested - Confirmed by the customer but not by the enterprise (waitlist).

Service order origin

• Distributor - From the Mews Booking Engine or Booking Engine API.

• ChannelManager - From a channel manager.

• Commander - From Mews Operations.

• Import - From an import process.

• Connector - From the Mews Connector API.

• Navigator - From Mews Guest Services.

Commander origin

• InPerson

• Channel

• Phone

• Email

• Website

• Message

• CallCenter

Service Order Options

Property	Type	Contract	Description
OwnerCheckedIn	boolean	required	Owner of the reservation checked in.
AllCompanionsCheckedIn	boolean	required	All companions of the reservation checked in.
AnyCompanionCheckedIn	boolean	required	Any of the companions of the reservation checked in.
ConnectorCheckIn	boolean	required	Check in was done via Connector API.

Reservation cancellation reason

• Other

• ConfirmationMissed

• BookedElsewhere

• ForceMajeure

• GuestComplaint

• NoShow

• PriceTooHigh

• ServiceNotAvailable

• InputError

• InvalidPayment

• TravelAgency

• RequestedByGuest

• Update

• BookingAbandoned

• RequestedByBooker

Reservation purpose

• Leisure

• Business

• Student

Age category parameters

Property	Type	Contract	Description
AgeCategoryId	string	required	Unique identifier of the Age category.
Count	integer	required	Number of people of a given age category. Only positive value is accepted.

Get all reservations (ver 2017-04-12)

Deprecated!

This operation is deprecated. Use Get all reservations (ver 2023-06-06).

Request

[PlatformAddress]/api/connector/v1/reservations/getAll

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "StartUtc": "2016-01-01T00:00:00Z",
  "EndUtc": "2016-01-07T00:00:00Z",
  "ServiceIds": [
    "bd26d8db-86da-4f96-9efc-e5a4654a4a94"
  ],
  "ReservationIds": [
    "db6cad34-9a91-448b-bea1-abbe01240d9c"
  ],
  "CustomerIds": [
    "8e1d0ca6-1dde-4be0-8566-aafc01866110"
  ],
  "RateIds": [
    "ed4b660b-19d0-434b-9360-a4de2ea42eda"
  ],
  "ChannelNumbers": [
    "TW48ZP"
  ],
  "States": [
    "Started"
  ],
  "Extent": {
    "Reservations": true,
    "ReservationGroups": true,
    "Customers": true
  },
  "Limitation": {
    "Cursor": "e7f26210-10e7-462e-9da8-ae8300be8ab7",
    "Count": 10
  }
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
ServiceIds	array of string	required, max 1000 items	Unique identifiers of the Services from which the reservations are requested.
GroupIds	array of string	optional, max 1000 items	Unique identifiers of the requested Reservation groups.
ReservationIds	array of string	optional, max 1000 items	Unique identifiers of the requested Reservations.
CustomerIds	array of string	optional, max 1000 items	Unique identifiers of the Customers which own the reservations.
AssignedResourceIds	array of string	optional, max 1000 items	Unique identifiers of Resources assigned to the reservations.
RateIds	array of string	optional, max 1000 items	Unique identifiers of Rates assigned to the reservations.
BusinessSegmentIds	array of string	optional, max 1000 items	Unique identifiers of Business segments assigned to the reservations.
ChannelNumbers	array of string	optional, max 1000 items	Set of numbers or references used by the Channel (i.e. OTA, GDS, CRS, etc.) in case the reservation group originates there, e.g. Booking.com confirmation numbers.
Numbers	array of string	optional, max 1000 items	Confirmation numbers of Reservations.
StartUtc	string	optional	Start of the interval in UTC timezone in ISO 8601 format. Required when used in conjunction with the TimeFilter or States search parameter.
EndUtc	string	optional	End of the interval in UTC timezone in ISO 8601 format. Required when used in conjunction with the TimeFilter or States search parameter.
TimeFilter	Reservation time filter	required	Time filter of the interval. If not specified, reservations Colliding with the interval are returned.
Currency	string	optional	ISO-4217 code of the Currency the item costs should be converted to.
States	array of Service order state (ver 2017-04-12)	optional	States the reservations should be in. If not specified, reservations in Confirmed, Started or Processed states or reservations specified by ReservationIds regardless of state are returned.
Extent	Reservation extent	required	Extent of data to be returned. E.g. it is possible to specify that together with the reservations, customers, groups and rates should be also returned.
Limitation	Limitation	required	Limitation on the quantity of data returned.
ServiceId	string	optional	Deprecated!

Reservation time filter

• Colliding - Reservations whose intervals collide with the specified interval.

• Created - Reservations created within the specified interval.

• Updated - Reservations updated within the specified interval.

• Start - Reservations starting (arriving) within the specified interval.

• End - Reservations ending (departing) within the specified interval.

• Overlapping - Reservations whose intervals contain the specified interval.

• Canceled - Reservations canceled within the specified interval.

Reservation extent

Extent of data to be returned. E.g. it is possible to specify that together with the reservations, customers, groups and rates should be also returned.

Property	Type	Contract	Description
Reservations	boolean	optional	Whether the response should contain reservations.
ReservationGroups	boolean	optional	Whether the response should contain groups of the reservations.
Customers	boolean	optional	Whether the response should contain customers of the reservations.
CustomerAdresses	boolean	optional	Whether the response should contain addresses of the customers.
CustomerIdentityDocuments	boolean	optional	Whether the response should contain identity documents of the customers.
Services	boolean	optional	Whether the response should contain services reserved by the reservations.
Products	boolean	optional	Whether the response should contain products orderable with the reservations.
BusinessSegments	boolean	optional	Whether the response should contain business segmentation.
Resources	boolean	optional	Whether the response should contain resources.
ResourceCategories	boolean	optional	Whether the response should contain resource categories.
ResourceCategoryAssignments	boolean	optional	Whether the response should contain assignments of the resources to categories.
Rates	boolean	optional	Whether the response should contain rates and rate groups.
Items	boolean	optional	Whether the response should contain accounting items.
OrderItems	boolean	optional	Whether the response should contain reservation items.
Notes	boolean	optional	Whether the response should contain notes.
QrCodeData	boolean	optional	Whether the response should contain QR code data.
Companies	boolean	optional	Whether the response should contain companies.
AccountingStates	array of Order item accounting state	optional	States the items should be in. If not specified, items in Open or Closed states are returned.

Response

{
  "BusinessSegments": null,
  "Customers": [
    {
      "Address": null,
      "BirthDate": null,
      "BirthPlace": null,
      "CategoryId": null,
      "Classifications": [],
      "CreatedUtc": "2016-01-01T00:00:00Z",
      "Email": null,
      "FirstName": "John",
      "Sex": null,
      "Id": "35d4b117-4e60-44a3-9580-c582117eff98",
      "IdentityCard": null,
      "LanguageCode": null,
      "LastName": "Smith",
      "LoyaltyCode": null,
      "NationalityCode": "US",
      "Notes": "",
      "Number": "1",
      "Passport": null,
      "Phone": "00420123456789",
      "SecondLastName": null,
      "TaxIdentificationNumber": null,
      "Title": null,
      "UpdatedUtc": "2016-01-01T00:00:00Z",
      "Visa": null
    }
  ],
  "OrderItems": null,
  "Products": null,
  "RateGroups": null,
  "Rates": null,
  "ReservationGroups": [
    {
      "Id": "c704dff3-7811-4af7-a3a0-7b2b0635ac59",
      "Name": "13-12-Smith-F712"
    }
  ],
  "Reservations": [
    {
      "Id": "bfee2c44-1f84-4326-a862-5289598f6e2d",
      "ServiceId": "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
      "GroupId": "94843f6f-3be3-481b-a1c7-06458774c3df",
      "Number": "52",
      "ChannelNumber": "TW48ZP",
      "ChannelManager": "",
      "ChannelManagerGroupNumber": null,
      "ChannelManagerNumber": null,
      "State": "Processed",
      "Origin": "Connector",
      "OriginDetail": null,
      "Purpose": "Student",
      "CreatedUtc": "2016-02-20T14:58:02Z",
      "UpdatedUtc": "2016-02-20T14:58:02Z",
      "CancelledUtc": null,
      "StartUtc": "2016-02-20T13:00:00Z",
      "EndUtc": "2016-02-22T11:00:00Z",
      "ReleasedUtc": null,
      "RequestedCategoryId": "773d5e42-de1e-43a0-9ce6-f940faf2303f",
      "AssignedResourceId": "20e00c32-d561-4008-8609-82d8aa525714",
      "AssignedResourceLocked": false,
      "BusinessSegmentId": null,
      "CompanyId": null,
      "TravelAgencyId": null,
      "AvailabilityBlockId": null,
      "RateId": "ed4b660b-19d0-434b-9360-a4de2ea42eda",
      "VoucherId": null,
      "CustomerId": "35d4b117-4e60-44a3-9580-c582117eff98",
      "PersonCounts": [
        {
          "AgeCategoryId": "1f67644f-052d-4863-acdf-ae1600c60ca0",
          "Count": 2
        },
        {
          "AgeCategoryId": "ab58c939-be30-4a60-8f75-ae1600c60c9f",
          "Count": 2
        }
      ]
    }
  ],
  "Services": null,
  "Resources": null,
  "ResourceCategories": null,
  "ResourceCategoryAssignments": null,
  "Notes": null,
  "Cursor": "8d02142f-31cf-4115-90bf-ae5200c7a1ba"
}

Property	Type	Contract	Description
Reservations	array of Reservation (ver 2017-04-12)	optional	The reservations that collide with the specified interval.
ReservationGroups	array of Reservation groups (ver 2017-04-12)	optional	Reservation groups that the reservations are members of.
Customers	array of Customer	optional	Customers that are members of the reservations.
Services	array of Service	optional	Services that have been reserved.
Products	array of Product	optional	Products orderable with reservations.
Resources	array of Resource	optional	Assigned resources of the reservations.
ResourceCategories	array of Resource category	optional	Resource categories of the resources.
ResourceCategoryAssignments	array of Resource category assignment	optional	Assignments of the resources to categories.
BusinessSegments	array of Business segment	optional	Business segments of the reservations.
Rates	array of Rate for extent	optional	Rates of the reservations.
RateGroups	array of Rate group (ver 2017-04-12)	optional	Rate groups of the reservation rates.
Items	array of Accounting item	optional	Accounting items that are part of the reservations.
OrderItems	array of Order item	optional	Revenue items of the reservations.
Notes	array of Service order note	optional	Notes of the reservations.
QrCodeData	array of Reservation QR code data	optional	QR code data of the reservations.
Companies	array of Company	optional	Companies related to the reservations.
ResourceAccessTokens	array of Resource access token	optional	Resource access tokens for the reservations.
Cursor	string	optional	Unique identifier of the last and hence oldest reservation returned. This can be used in Limitation in a subsequent request to fetch the next batch of older reservations.

Reservation (ver 2017-04-12)

Property	Type	Contract	Description
Id	string	required	Unique identifier of the reservation.
ServiceId	string	required	Unique identifier of the Service that is reserved.
GroupId	string	required	Unique identifier of the Reservation group.
Number	string	required	Confirmation number of the reservation in Mews.
ChannelNumber	string	optional	Number of the reservation within the Channel (i.e. OTA, GDS, CRS, etc) in case the reservation group originates there (e.g. Booking.com confirmation number).
ChannelManagerNumber	string	optional	Unique number of the reservation within the reservation group.
ChannelManagerGroupNumber	string	optional	Number of the reservation group within a Channel manager that transferred the reservation from Channel to Mews.
ChannelManager	string	optional	Name of the Channel manager (e.g. AvailPro, SiteMinder, TravelClick, etc).
State	Service order state (ver 2017-04-12)	required
Origin	Reservation origin (ver 2017-04-12)	required
OriginDetails	string	optional	Details about the reservation origin.
Purpose	Reservation purpose	required	Purpose of the reservation.
CreatedUtc	string	required	Creation date and time of the reservation in UTC timezone in ISO 8601 format.
UpdatedUtc	string	required	Last update date and time of the reservation in UTC timezone in ISO 8601 format.
CancelledUtc	string	optional	Cancellation date and time in UTC timezone in ISO 8601 format.
StartUtc	string	required	Start of the reservation in UTC timezone in ISO 8601 format. This is either the scheduled reservation start time, or the actual customer check-in time if this is earlier than the scheduled start time.
EndUtc	string	required	End of the reservation (departure) in UTC timezone in ISO 8601 format.
ReleasedUtc	string	optional	Date when the optional reservation is released in UTC timezone in ISO 8601 format.
RequestedCategoryId	string	required	Identifier of the requested Resource category.
AssignedResourceId	string	optional	Identifier of the assigned Resource.
AssignedResourceLocked	boolean	required	Whether the reservation is locked to the assigned Resource and cannot be moved.
BusinessSegmentId	string	optional	Identifier of the reservation Business segment.
CompanyId	string	optional	Identifier of the Company on behalf of which the reservation was made.
TravelAgencyId	string	optional	Identifier of the Company that mediated the reservation.
AvailabilityBlockId	string	optional	Unique identifier of the Availability block the reservation is assigned to.
RateId	string	required	Identifier of the reservation Rate.
VoucherId	string	optional	Unique identifier of the Voucher that has been used to create reservation.
CreditCardId	string	optional	Unique identifier of the Credit card.
CancellationReason	CancellationReason	required	Cancellation reason of the reservation.
PersonCounts	array of Age category parameters	required	Number of people per age category the reservation was booked for.
OwnerId	string	required	Unique identifier of the Customer or Company who owns the reservation.
BookerId	string	optional	Unique identifier of the Customer on whose behalf the reservation was made.
Options	Reservation options	required	Options of the reservation.
AssignedSpaceId	string	optional	Identifier of the assigned Space. Deprecated! Use AssignedResourceId instead.
AssignedSpaceLocked	boolean	required	Whether the reservation is locked to the assigned Space and cannot be moved. Deprecated! Use AssignedResourceLocked instead.
AdultCount	integer	required	Count of adults the reservation was booked for. Deprecated! Use PersonCounts instead.
ChildCount	integer	required	Count of children the reservation was booked for. Deprecated! Use PersonCounts instead.
CustomerId	string	required	Unique identifier of the Customer who owns the reservation. Deprecated! Use OwnerId instead.
CompanionIds	array of string	required	Unique identifiers of the Customers that will use the resource. Deprecated! Use companionships/getAll instead.
ChannelManagerId	string	optional	Channel Manager number. Deprecated! Use ChannelManagerNumber instead.

Service order state (ver 2017-04-12)

• Enquired

• Confirmed

• Started

• Processed

• Canceled

• Optional

• Requested

Reservation origin (ver 2017-04-12)

• Distributor - From the Mews Booking Engine or Booking Engine API.

• ChannelManager - From a channel manager.

• Import - From an import process.

• Connector - From the Mews Connector API.

• Navigator - From Mews Guest Services.

• CommanderInPerson - From Mews Operations, in person.

• CommanderChannel - From Mews Operations, via channel.

• CommanderPhone - From Mews Operations, via telephone.

• CommanderEmail - From Mews Operations, via email.

• CommanderWebsite - From Mews Operations, via website.

• CommanderMessage - From Mews Operations, via message person.

• CommanderCallCenter - From Mews Operations, via call center.

Reservation purpose

• Leisure

• Business

• Student

CancellationReason

• Other

• ConfirmationMissed

• BookedElsewhere

• ForceMajeure

• GuestComplaint

• NoShow

• PriceTooHigh

• ServiceNotAvailable

• InputError

• InvalidPayment

• TravelAgency

• RequestedByGuest

• Update

• BookingAbandoned

• RequestedByBooker

Reservation options

Property	Type	Contract	Description
OwnerCheckedIn	boolean	required	Owner of the reservation checked in.
AllCompanionsCheckedIn	boolean	required	All companions of the reservation checked in.
AnyCompanionCheckedIn	boolean	required	Any companion of the reservation checked in.

Reservation groups (ver 2017-04-12)

Property	Type	Contract	Description
Id	string	required	Unique identifier of the reservation group.
Name	string	optional	Name of the reservation group.

Document type

• IdentityCard

• Passport

• Visa

• DriversLicense

Customer classification

• None

• PaymasterAccount

• Blacklist

• Media

• LoyaltyProgram

• PreviousComplaint

• Returning

• Staff

• FriendOrFamily

• TopManagement

• Important

• VeryImportant

• Problematic

• Cashlist

• DisabledPerson

• Military

• Airline

• HealthCompliant

• InRoom

• WaitingForRoom

• Student

Customer option

• None

• SendMarketingEmails

• Invoiceable

• BillAddressObjection

• SendMarketingPostalMail

• SendPartnerMarketingEmails

• SendPartnerMarketingPostalMail

• WithdrawCardConsent

Reservation QR code data

Property	Type	Contract	Description
ReservationId	string	required	Unique identifier of the reservation.
Data	string	optional	Reservation data for QR code generation.

Get reservation channel manager details

Restricted!

This operation is currently in beta-test and as such it is subject to change.

Returns channel manager-related details for the specified reservations. Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/getChannelManagerDetails

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationIds": [
    "9b59b50d-bd32-4ce5-add8-09ea0e1300e7"
  ]
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
ReservationIds	array of string	required, max 100 items	Unique identifiers of the Reservations.

Response

{
  "ChannelManagerDetails": [
    {
      "ReservationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "RequestedRateCode": "XyZ123AbC789",
      "ChannelManagerName": "HotelConnect",
      "ChannelNumber": "HC1234",
      "ChannelManagerGroupNumber": "9E5F7BC3B6F0102",
      "ChannelManagerNumber": "1",
      "CreatedUtc": "2025-03-10T15:30:00Z"
    },
    {
      "ReservationId": "9b59b50d-bd32-4ce5-add8-09ea0e1300e7",
      "RequestedRateCode": "LmN456OpQ012",
      "ChannelManagerName": "GlobalRes",
      "ChannelNumber": "GR5678",
      "ChannelManagerGroupNumber": "461190401CD25FE",
      "ChannelManagerNumber": "1",
      "CreatedUtc": "2025-03-11T09:45:00Z"
    }
  ]
}

Property	Type	Contract	Description
ChannelManagerDetails	array of Reservation channel manager details	required	List of reservation channel manager details.

Reservation channel manager details

Property	Type	Contract	Description
ReservationId	string	required	Unique identifier of the Reservation.
RequestedRateCode	string	required	Rate code requested by the channel manager for this reservation.
ChannelManagerName	string	optional	Name of the Channel Manager associated with this reservation.
ChannelNumber	string	optional	Number of the reservation within the Channel (i.e. OTA, GDS, CRS, etc) in case the reservation group originates there (e.g. Booking.com confirmation number).
ChannelManagerGroupNumber	string	optional	Number of the reservation group within a Channel Manager.
ChannelManagerNumber	string	optional	Unique number of the reservation within the reservation group.
CreatedUtc	string	required	The timestamp when the Channel Manager reservation was created.

Get all reservation items

Deprecated!

This operation is deprecated. Use orderItems/getAll.

Request

[PlatformAddress]/api/connector/v1/reservations/getAllItems

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationIds": [
    "e6ea708c-2a2a-412f-a152-b6c76ffad49b"
  ],
  "Currency": "EUR",
  "AccountingStates": [
    "Closed"
  ]
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
ReservationIds	array of string	required, max 1000 items	Unique identifiers of the reservation.
Currency	string	optional	ISO-4217 code of the Currency the item costs should be converted to.
AccountingStates	array of string	optional	States the items should be in. If not specified, items in Open or Closed states are returned.

Response

{
  "Reservations": [
    {
      "ReservationId": "e6ea708c-2a2a-412f-a152-b6c76ffad49b",
      "OrderItems": [
        {
          "Id": "784a29df-6196-4402-96a0-58695a881239",
          "AccountId": "d73a087a-00c7-40cf-9372-314d0296334d",
          "OrderId": "e6ea708c-2a2a-412f-a152-b6c76ffad49b",
          "BillId": "7fdc2957-bc08-44d3-ba2a-1c1760a84894",
          "AccountingCategoryId": "0cf7aa90-736f-43e9-a7dc-787704548d86",
          "Amount": {
            "Currency": "EUR",
            "NetValue": 19.38,
            "GrossValue": 23.26,
            "TaxValues": [
              {
                "Code": "UK-S",
                "Value": 3.88
              }
            ],
            "Breakdown": {
              "Items": [
                {
                  "TaxRateCode": "UK-S",
                  "NetValue": 19.38,
                  "TaxValue": 3.88
                }
              ]
            }
          },
          "RevenueType": "Service",
          "ConsumedUtc": "2016-03-10T13:00:00Z",
          "ClosedUtc": "2016-04-06T06:41:44Z",
          "AccountingState": "Closed",
          "Data": {
            "Discriminator": "ProductOrder",
            "Value": {
              "ProductId": "a3f4e006-b3e4-4485-8a00-ad11015ac494"
            }
          }
        }
      ]
    }
  ]
}

Property	Type	Contract	Description
Reservations	array of Reservation items	required	The reservations with their items.

Reservation items

Property	Type	Contract	Description
ReservationId	string	required	Unique identifier of the reservation.
Items	array of Accounting item	required	Accounting items associated with the reservation.
OrderItems	array of Order item	required	Order items associated with the reservation.

Add reservations

Adds the specified reservations as a single group. If GroupId is specified, adds the reservations to an already existing group. Note that all reservations linked to an availability block must belong to the same reservation group.

Request

[PlatformAddress]/api/connector/v1/reservations/add

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ServiceId": "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
  "GroupId": null,
  "GroupName": null,
  "SendConfirmationEmail": true,
  "Reservations": [
    {
      "Identifier": "1234",
      "State": "Confirmed",
      "StartUtc": "2021-01-01T14:00:00Z",
      "EndUtc": "2021-01-03T10:00:00Z",
      "ReleasedUtc": null,
      "CustomerId": "e465c031-fd99-4546-8c70-abcf0029c249",
      "BookerId": "e465c031-fd99-4546-8c70-abcf0029c249",
      "RequestedCategoryId": "0a5da171-3663-4496-a61e-35ecbd78b9b1",
      "RateId": "a39a59fa-3a08-4822-bdd4-ab0b00e3d21f",
      "TravelAgencyId": null,
      "CompanyId": null,
      "Notes": "Test reservation",
      "TimeUnitAmount": null,
      "PersonCounts": [
        {
          "AgeCategoryId": "1f67644f-052d-4863-acdf-ae1600c60ca0",
          "Count": 2
        },
        {
          "AgeCategoryId": "ab58c939-be30-4a60-8f75-ae1600c60c9f",
          "Count": 2
        }
      ],
      "TimeUnitPrices": [
        {
          "Index": 0,
          "Amount": {
            "Currency": "GBP",
            "GrossValue": 20,
            "TaxCodes": [
              "UK-S"
            ]
          }
        },
        {
          "Index": 1,
          "Amount": {
            "Currency": "GBP",
            "GrossValue": 30,
            "TaxCodes": [
              "UK-S"
            ]
          }
        }
      ],
      "ProductOrders": [
        {
          "ProductId": "2e9eb3fc-8a77-466a-9cd9-abcf002a2a01",
          "StartUtc": "2021-01-02T00:00:00Z",
          "EndUtc": "2021-01-03T00:00:00Z"
        }
      ],
      "AvailabilityBlockId": null,
      "VoucherCode": "SpringSale2021"
    }
  ]
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ServiceId	string	required	Unique identifier of the Service to be reserved.
GroupId	string	optional	Unique identifier of the ReservationGroup where the reservations are added. If not specified, a new group is created.
GroupName	string	optional	Name of the ReservationGroup where the reservations are added to. If GroupId is specified, this field is ignored. If not specified, the group name is automatically created.
Reservations	array of Reservation parameters	required, max 1000 items	Parameters of the new reservations.
CheckRateApplicability	boolean	optional	Indicates whether the system will check and prevent a booking being made using a restricted rate, e.g. a private rate. The default is true, i.e. the system will normally check for this unless the property is set to false.
CheckOverbooking	boolean	optional	Indicates whether the system will check and prevent a booking being made in the case of an overbooking, i.e. where there is an insufficient number of resources available to meet the request. The default is true, i.e. the system will normally check for this unless the property is set to false.
SendConfirmationEmail	boolean	optional	Whether the confirmation email is sent. Default value is true.

Response

{
  "Reservations": [
    {
      "Identifier": "1234",
      "Reservation": {
        "Id": "bfee2c44-1f84-4326-a862-5289598f6e2d",
        "ServiceId": "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
        "GroupId": "94843f6f-3be3-481b-a1c7-06458774c3df",
        "Number": "52",
        "ChannelManager": "",
        "ChannelManagerGroupNumber": null,
        "ChannelManagerNumber": null,
        "ChannelNumber": null,
        "State": "Processed",
        "Origin": "Connector",
        "CreatedUtc": "2016-02-20T14:58:02Z",
        "UpdatedUtc": "2016-02-20T14:58:02Z",
        "CancelledUtc": null,
        "StartUtc": "2016-02-20T13:00:00Z",
        "EndUtc": "2016-02-22T11:00:00Z",
        "ReleasedUtc": null,
        "RequestedCategoryId": "773d5e42-de1e-43a0-9ce6-f940faf2303f",
        "AssignedResourceId": "20e00c32-d561-4008-8609-82d8aa525714",
        "AssignedResourceLocked": false,
        "BusinessSegmentId": null,
        "CompanyId": null,
        "TravelAgencyId": null,
        "AvailabilityBlockId": null,
        "RateId": "ed4b660b-19d0-434b-9360-a4de2ea42eda",
        "VoucherId": null,
        "CustomerId": "35d4b117-4e60-44a3-9580-c582117eff98",
        "CompanionIds": [
          "b22bf671-ccdf-40aa-a7e6-b20a4f91d79a"
        ]
      }
    }
  ]
}

Property	Type	Contract	Description
Reservations	array of Added reservation	required	The added reservations.

Added reservation

Property	Type	Contract	Description
Identifier	string	optional	Identifier of the reservation within the transaction.
Reservation	Reservation (ver 2017-04-12)	required	The added reservation.

Add reservation product

Adds a new product order of the specified product to the reservation.

Request

[PlatformAddress]/api/connector/v1/reservations/addProduct

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationId": "4d2aa234-5d30-472c-899f-ab45008c3479",
  "ProductId": "47312820-2268-4f5c-864d-aa4100ed82bc",
  "Count": 1,
  "StartUtc": "2021-01-02T00:00:00Z",
  "EndUtc": "2021-01-03T00:00:00Z",
  "UnitAmount": {
    "Currency": "GBP",
    "GrossValue": 10,
    "TaxCodes": [
      "UK-S"
    ]
  }
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
ReservationId	string	required	Unique identifier of the reservation.
ProductId	string	required	Unique identifier of the Product.
Count	integer	required	The amount of the products to be added. Note that if the product is charged e.g. per night, count 1 means a single product every night. Count 2 means two products every night.
UnitAmount	Amount parameters	optional	Price of the product that overrides the price defined in Mews.
StartUtc	string	optional	Product start in UTC timezone in ISO 8601 format. For products with charging Once and PerPerson must be set to same value as EndUtc.
EndUtc	string	optional	Product end in UTC timezone in ISO 8601 format. For products with charging Once and PerPerson must be set to same value as StartUtc.

Response

{
  "ItemIds": [
    "ff81fd7a-29ba-4160-8e22-ab4300f67b23"
  ]
}

Property	Type	Contract	Description
ItemIds	array of string	optional

Add reservation companion

Adds a customer as a companion to the reservation. Succeeds only if there is space for the new companion (count of current companions is less than AdultCount + ChildCount). Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/addCompanion

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationId": "e6ea708c-2a2a-412f-a152-b6c76ffad49b",
  "CustomerId": "35d4b117-4e60-44a3-9580-c582117eff98"
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the Reservation.
CustomerId	string	required	Unique identifier of the Customer.

Response

{}

Property	Type	Contract	Description
CompanionshipId	string	required	Identifier of the created Companionship entity.

Update reservations

Updates information about the specified reservations. Note that if any of the fields are sent as null, it won't clear the field in Mews. If the Value within the object is sent as null, the field will be cleared in Mews. Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/update

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "Client": "Sample Client 1.0.0",
  "Reason": "Testing",
  "CheckOverbooking": true,
  "CheckRateApplicability": true,
  "Reprice": true,
  "ApplyCancellationFee": true,
  "ReservationUpdates": [
    {
      "ReservationId": "622605a9-2969-441f-9610-aa720099ae1c",
      "StartUtc": {
        "Value": "2019-10-01T14:00:00Z"
      },
      "EndUtc": {
        "Value": "2019-10-03T10:00:00Z"
      },
      "AssignedResourceId": {
        "Value": "16ce4335-2198-408b-8949-9722894a42fb"
      },
      "AssignedResourceLocked": {
        "Value": "false"
      },
      "ChannelNumber": null,
      "RequestedCategoryId": null,
      "TravelAgencyId": {
        "Value": null
      },
      "CompanyId": {
        "Value": "73ba34d1-f375-460c-bf2d-8a63e71677a6"
      },
      "BusinessSegmentId": null,
      "Purpose": {
        "Value": "Business"
      },
      "RateId": null,
      "BookerId": {
        "Value": "92923102-bf91-4a4a-8ee8-9dcb79c9d6de"
      },
      "TimeUnitPrices": {
        "Value": [
          {
            "Index": 0,
            "Amount": {
              "Currency": "GBP",
              "GrossValue": 20,
              "TaxCodes": [
                "UK-S"
              ]
            }
          },
          {
            "Index": 1,
            "Amount": {
              "Currency": "GBP",
              "GrossValue": 30,
              "TaxCodes": [
                "UK-S"
              ]
            }
          }
        ]
      },
      "PersonCounts": {
        "Value": [
          {
            "AgeCategoryId": "ab58c939-be30-4a60-8f75-ae1600c60c9f",
            "Count": 2
          },
          {
            "AgeCategoryId": "1f67644f-052d-4863-acdf-ae1600c60ca0",
            "Count": 2
          }
        ]
      },
      "CreditCardId": {
        "Value": "5d802a8f-3238-42b2-94be-ab0300ab2b6c"
      },
      "AvailabilityBlockId": {
        "Value": "aaaa654a4a94-4f96-9efc-86da-bd26d8db"
      },
      "Options": {
        "OwnerCheckedIn": {
          "Value": true
        }
      }
    }
  ]
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the reservation.
ChannelNumber	String update value	optional	Number of the reservation within the Channel (i.e. OTA, GDS, CRS, etc) in case the reservation group originates there (e.g. Booking.com confirmation number) (or null if the channel number should not be updated).
StartUtc	String update value	optional	Reservation start in UTC timezone in ISO 8601 format. (or null if the start time should not be updated).
EndUtc	String update value	optional	Reservation end in UTC timezone in ISO 8601 format. (or null if the end time should not be updated).
ReleasedUtc	String update value	optional	Date when the optional reservation is released in UTC timezone in ISO 8601 format. (or null if the release time should not be updated).
PersonCounts	Person counts update value	optional	Number of people per age category the reservation is for. If supplied, the person counts will be replaced. (or null if the person counts should not be updated).
AssignedResourceId	String update value	optional	Identifier of the assigned Resource.
RequestedCategoryId	String update value	optional	Identifier of the requested ResourceCategory (or null if resource category should not be updated).
TravelAgencyId	String update value	optional	Identifier of the Company that mediated the reservation (or null if travel agency should not be updated).
CompanyId	String update value	optional	Identifier of the Company on behalf of which the reservation was made (or null if company should not be updated).
BusinessSegmentId	String update value	optional	Identifier of the reservation BusinessSegment (or null if the business segment should not be updated).
Purpose	String update value	optional	Purpose of the reservation (or null if the purpose should not be updated).
RateId	String update value	optional	Identifier of the reservation Rate (or null if the rate should not be updated).
CreditCardId	String update value	optional	Identifier of CreditCard belonging to Customer who owns the reservation. (or null if the credit card should not be updated).
TimeUnitPrices	Time unit amount update value	optional	Prices for time units of the reservation. E.g. prices for the first or second night. (or null if the unit amounts should not be updated).
BookerId	String update value	optional	Identifier of the Customer on whose behalf the reservation was made. (or null if the booker should not be updated).
AssignedResourceLocked	Bool update value	optional	Whether the reservation should be locked to the assigned Resource. Unlocking and assigning reservation to new Resource can be done in one call.
AvailabilityBlockId	String update value	optional	Unique identifier of the AvailabilityBlock the reservation is assigned to.
Options	Reservations options parameters update values	optional	Options of the reservations.
ReservationUpdates	array of Reservation updates	required, max 1000 items	Array of properties to be updated in each reservation specified.
Reprice	boolean	optional	Whether the price should be updated to latest value for date/rate/category combination set in Mews. If not specified, the reservation price is updated.
ApplyCancellationFee	boolean	optional	Whether the cancellation fees should be applied according to rate cancellation policies. If not specified, the cancellation fees are applied.
Reason	string	optional	Reason for updating the reservation. Required when updating the price of the reservation.
CheckOverbooking	boolean	optional	Indicates whether the system will check and prevent a booking being made in the case of an overbooking, i.e. where there is an insufficient number of resources available to meet the request. Deprecated! The value will be ignored.
CheckRateApplicability	boolean	optional	Indicates whether the system will check and prevent a booking being made using a restricted rate, e.g. a private rate. The default is true, i.e. the system will normally check for this unless the property is set to false. Deprecated! The value will be ignored.

Person counts update value

Property	Type	Contract	Description
Value	array of Age category parameters	optional

Time unit amount update value

Property	Type	Contract	Description
Value	array of Time unit amount parameters	optional

Reservations options parameters update values

Property	Type	Contract	Description
OwnerCheckedIn	Bool update value	optional	True if the owner of the reservation is checked in. (or null if the value should not be updated).

Reservation updates

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the reservation.
ChannelNumber	String update value	optional	Number of the reservation within the Channel (i.e. OTA, GDS, CRS, etc) in case the reservation group originates there (e.g. Booking.com confirmation number) (or null if the channel number should not be updated).
StartUtc	String update value	optional	Reservation start in UTC timezone in ISO 8601 format. (or null if the start time should not be updated).
EndUtc	String update value	optional	Reservation end in UTC timezone in ISO 8601 format. (or null if the end time should not be updated).
ReleasedUtc	String update value	optional	Date when the optional reservation is released in UTC timezone in ISO 8601 format. (or null if the release time should not be updated).
PersonCounts	Person counts update value	optional	Number of people per age category the reservation is for. If supplied, the person counts will be replaced. (or null if the person counts should not be updated).
AssignedResourceId	String update value	optional	Identifier of the assigned Resource.
RequestedCategoryId	String update value	optional	Identifier of the requested ResourceCategory (or null if resource category should not be updated).
TravelAgencyId	String update value	optional	Identifier of the Company that mediated the reservation (or null if travel agency should not be updated).
CompanyId	String update value	optional	Identifier of the Company on behalf of which the reservation was made (or null if company should not be updated).
BusinessSegmentId	String update value	optional	Identifier of the reservation BusinessSegment (or null if the business segment should not be updated).
Purpose	String update value	optional	Purpose of the reservation (or null if the purpose should not be updated).
RateId	String update value	optional	Identifier of the reservation Rate (or null if the rate should not be updated).
CreditCardId	String update value	optional	Identifier of CreditCard belonging to Customer who owns the reservation. (or null if the credit card should not be updated).
TimeUnitPrices	Time unit amount update value	optional	Prices for time units of the reservation. E.g. prices for the first or second night. (or null if the unit amounts should not be updated).
BookerId	String update value	optional	Identifier of the Customer on whose behalf the reservation was made. (or null if the booker should not be updated).
AssignedResourceLocked	Bool update value	optional	Whether the reservation should be locked to the assigned Resource. Unlocking and assigning reservation to new Resource can be done in one call.
AvailabilityBlockId	String update value	optional	Unique identifier of the AvailabilityBlock the reservation is assigned to.
Options	Reservations options parameters update values	optional	Options of the reservations.

Response

{
  "BusinessSegments": null,
  "Customers": [
    {
      "Address": null,
      "BirthDate": null,
      "BirthPlace": null,
      "CategoryId": null,
      "Classifications": [],
      "CreatedUtc": "2016-01-01T00:00:00Z",
      "Email": null,
      "FirstName": "John",
      "Sex": null,
      "Id": "35d4b117-4e60-44a3-9580-c582117eff98",
      "IdentityCard": null,
      "LanguageCode": null,
      "LastName": "Smith",
      "LoyaltyCode": null,
      "NationalityCode": "US",
      "Notes": "",
      "Number": "1",
      "Passport": null,
      "Phone": "00420123456789",
      "SecondLastName": null,
      "TaxIdentificationNumber": null,
      "Title": null,
      "UpdatedUtc": "2016-01-01T00:00:00Z",
      "Visa": null
    }
  ],
  "OrderItems": null,
  "Products": null,
  "RateGroups": null,
  "Rates": null,
  "ReservationGroups": [
    {
      "Id": "c704dff3-7811-4af7-a3a0-7b2b0635ac59",
      "Name": "13-12-Smith-F712"
    }
  ],
  "Reservations": [
    {
      "Id": "bfee2c44-1f84-4326-a862-5289598f6e2d",
      "ServiceId": "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
      "GroupId": "94843f6f-3be3-481b-a1c7-06458774c3df",
      "Number": "52",
      "ChannelNumber": "TW48ZP",
      "ChannelManager": "",
      "ChannelManagerGroupNumber": null,
      "ChannelManagerNumber": null,
      "State": "Processed",
      "Origin": "Connector",
      "OriginDetail": null,
      "Purpose": "Student",
      "CreatedUtc": "2016-02-20T14:58:02Z",
      "UpdatedUtc": "2016-02-20T14:58:02Z",
      "CancelledUtc": null,
      "StartUtc": "2016-02-20T13:00:00Z",
      "EndUtc": "2016-02-22T11:00:00Z",
      "ReleasedUtc": null,
      "RequestedCategoryId": "773d5e42-de1e-43a0-9ce6-f940faf2303f",
      "AssignedResourceId": "20e00c32-d561-4008-8609-82d8aa525714",
      "AssignedResourceLocked": false,
      "BusinessSegmentId": null,
      "CompanyId": null,
      "TravelAgencyId": null,
      "AvailabilityBlockId": null,
      "RateId": "ed4b660b-19d0-434b-9360-a4de2ea42eda",
      "VoucherId": null,
      "CustomerId": "35d4b117-4e60-44a3-9580-c582117eff98",
      "PersonCounts": [
        {
          "AgeCategoryId": "1f67644f-052d-4863-acdf-ae1600c60ca0",
          "Count": 2
        },
        {
          "AgeCategoryId": "ab58c939-be30-4a60-8f75-ae1600c60c9f",
          "Count": 2
        }
      ]
    }
  ],
  "Services": null,
  "Resources": null,
  "ResourceCategories": null,
  "ResourceCategoryAssignments": null,
  "Notes": null,
  "Cursor": "8d02142f-31cf-4115-90bf-ae5200c7a1ba"
}

Property	Type	Contract	Description
Reservations	array of Reservation (ver 2017-04-12)	optional	The reservations that collide with the specified interval.
ReservationGroups	array of Reservation groups (ver 2017-04-12)	optional	Reservation groups that the reservations are members of.
Customers	array of Customer	optional	Customers that are members of the reservations.
Services	array of Service	optional	Services that have been reserved.
Products	array of Product	optional	Products orderable with reservations.
Resources	array of Resource	optional	Assigned resources of the reservations.
ResourceCategories	array of Resource category	optional	Resource categories of the resources.
ResourceCategoryAssignments	array of Resource category assignment	optional	Assignments of the resources to categories.
BusinessSegments	array of Business segment	optional	Business segments of the reservations.
Rates	array of Rate for extent	optional	Rates of the reservations.
RateGroups	array of Rate group (ver 2017-04-12)	optional	Rate groups of the reservation rates.
Items	array of Accounting item	optional	Accounting items that are part of the reservations.
OrderItems	array of Order item	optional	Revenue items of the reservations.
Notes	array of Service order note	optional	Notes of the reservations.
QrCodeData	array of Reservation QR code data	optional	QR code data of the reservations.
Companies	array of Company	optional	Companies related to the reservations.
ResourceAccessTokens	array of Resource access token	optional	Resource access tokens for the reservations.
Cursor	string	optional	Unique identifier of the last and hence oldest reservation returned. This can be used in Limitation in a subsequent request to fetch the next batch of older reservations.

Update reservation interval

Updates reservation interval (start, end or both). Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/updateInterval

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "ReservationId": "209d984d-4985-4efb-96ec-f6591fc597bf",
  "StartUtc": "2017-08-12T15:00:00Z",
  "EndUtc": "2017-08-15T12:00:00Z",
  "ChargeCancellationFee": false
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the reservation to be updated.
StartUtc	string	optional	New reservation start in UTC timezone in ISO 8601 format.
EndUtc	string	optional	New reservation end in UTC timezone in ISO 8601 format.
ChargeCancellationFee	boolean	required	Whether cancellation fee should be charged for potentially canceled nights.

Response

{}

Update reservation customer

Updates customer of a reservation. Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/updateCustomer

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "ReservationId": "209d984d-4985-4efb-96ec-f6591fc597bf",
  "CustomerId": "35d4b117-4e60-44a3-9580-c582117eff98"
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the reservation to be updated.
CustomerId	string	required	Unique identifier of the Customer.

Response

{}

Start reservation

Marks a reservation as Started (= checked in). Succeeds only if all starting conditions are met (the reservation has the Confirmed state, does not have start set to future, has an inspected room assigned etc). Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/start

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "ReservationId": "e6ea708c-2a2a-412f-a152-b6c76ffad49b"
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the reservation to start.

Response

{}

Process reservation

Marks a reservation as Processed (= checked out). Succeeds only if all processing conditions are met (the reservation has the Started state, balance of all reservation members is zero etc). Note this operation supports Portfolio Access Tokens.

Conditions

• Reservation has already been checked in.

• Reservation isn't alredy in Processed state.

• Reservation can't be checked out sooner than last day of planned stay.

• The companion profiles of reservation are complete (details can be found in error message).

• If AllowOpenBalance set to false, all bills have to be closable (items on bills are either paid by current customer, or set to be paid by other customer). With CloseBills option set to true they can be automatically closed, when set to false they must be closed manually.

• If AllowOpenBalance set to true, Notes must be filled in.

Request

[PlatformAddress]/api/connector/v1/reservations/process

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "ReservationId": "e6ea708c-2a2a-412f-a152-b6c76ffad49b",
  "CloseBills": false,
  "AllowOpenBalance": false,
  "Notes": null
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the reservation to process.
CloseBills	boolean	optional	Whether closable bills of the reservation members should be automatically closed.
AllowOpenBalance	boolean	optional	Whether non-zero consumed balance of all reservation members is allowed.
Notes	string	optional	Required if AllowOpenBalance set to true. Used to provide reason for closing with unbalanced bill.

Response

{}

Price reservations

Returns prices of reservations with the specified parameters. Note that the operation doesn't check the maximum capacity of requested resource category. Requesting person counts above the capacity will return prices for the maximum available capacity.

This operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/price

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "ServiceId": "bd26d8db-86da-4f96-9efc-e5a4654a4a94",
  "Reservations": [
    {
      "Identifier": "1234",
      "StartUtc": "2018-01-01T14:00:00Z",
      "EndUtc": "2018-01-02T10:00:00Z",
      "RequestedCategoryId": "0a5da171-3663-4496-a61e-35ecbd78b9b1",
      "RateId": "33667cab-f17f-4089-ad07-c2cd50fa0df1",
      "Notes": "Test reservation",
      "ProductOrders": [
        {
          "ProductId": "3dc5d79b-67ce-48ed-9238-47fcf5d1a59f"
        }
      ],
      "PersonCounts": [
        {
          "AgeCategoryId": "1f67644f-052d-4863-acdf-ae1600c60ca0",
          "Count": 2
        },
        {
          "AgeCategoryId": "ab58c939-be30-4a60-8f75-ae1600c60c9f",
          "Count": 2
        }
      ]
    }
  ]
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
ServiceId	string	required	Unique identifier of the Service to be priced.
Reservations	array of Reservation parameters	required	Parameters of the reservations to price. Note that CustomerId is not required when pricing reservations.

Reservation parameters

Property	Type	Contract	Description
Identifier	string	optional	Identifier of the reservation within the transaction.
ChannelNumber	string	optional
State	Service order state	required	State of the newly created reservation (either Optional, Inquired or Confirmed). If not specified, Confirmed is used.
StartUtc	string	required	Reservation start in UTC timezone in ISO 8601 format.
EndUtc	string	required	Reservation end in UTC timezone in ISO 8601 format.
ReleasedUtc	string	optional	Release date and time of an unconfirmed reservation in UTC timezone in ISO 8601 format.
PersonCounts	array of Age category parameters	required	Number of people per age category the reservation was booked for. At least one category with valid count must be provided.
CustomerId	string	required	Unique identifier of the Customer who owns the reservation.
BookerId	string	optional	Unique identifier of the Customer on whose behalf the reservation was made.
RequestedCategoryId	string	required	Identifier of the requested ResourceCategory.
RateId	string	required	Identifier of the reservation Rate.
VoucherCode	string	optional	Voucher code value providing access to specified private Rate applied to this reservation.
CreditCardId	string	optional	Identifier of CreditCard belonging either to the Customer who owns the reservation or to the Booker.
TravelAgencyId	string	optional	Identifier of the Company that mediated the reservation.
CompanyId	string	optional	Identifier of the Company on behalf of which the reservation was made.
BusinessSegmentId	string	optional	Identifier of the reservation BusinessSegment.
Notes	string	optional	Additional notes.
TimeUnitAmount	Amount parameters	optional	Amount of each night of the reservation.
TimeUnitPrices	array of Time unit amount parameters	optional	Prices for time units of the reservation. E.g. prices for the first or second night.
ProductOrders	array of Product order parameters	optional	Parameters of the products ordered together with the reservation.
AvailabilityBlockId	string	optional	Unique identifier of the AvailabilityBlock the reservation is assigned to.
AdultCount	integer	required	Deprecated! Use PersonCounts instead.
ChildCount	integer	required	Deprecated! Use PersonCounts instead.

Service order state

• Inquired - Confirmed neither by the customer nor enterprise.

• Confirmed - Confirmed by both parties, before check-in.

• Started - Checked in.

• Processed - Checked out.

• Canceled - Canceled.

• Optional - Confirmed by enterprise but not by the guest (the enterprise is holding resource for the guest).

• Requested - Confirmed by the customer but not by the enterprise (waitlist).

Time unit amount parameters

Property	Type	Contract	Description
Index	integer	required	Index of the unit. Indexing starts with 0. E.g. the first night of the reservation has index 0.
Amount	Amount parameters	optional	Amount of the unit.

Response

{
  "ReservationPrices": [
    {
      "Identifier": "1234",
      "Total": {
        "Currency": "GBP",
        "NetValue": 20,
        "GrossValue": 23,
        "TaxValues": [
          {
            "Code": "UK-S",
            "Value": 3
          }
        ]
      }
    }
  ]
}

Property	Type	Contract	Description
ReservationPrices	array of Reservation price	required	The reservation prices.

Reservation price

Property	Type	Contract	Description
Identifier	string	optional	Identifier of the reservation within the transaction.
TotalAmount	Amount	required	Total price of the reservation.
Total	Currency value (ver 2018-06-07)	optional	Total price of the reservation. Deprecated! Use TotalAmount instead.

Delete reservation companion

Removes customer companionship from the reservation. Note that the customer profile stays untouched, only the relation between the customer and reservation is deleted. Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/deleteCompanion

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationId": "e6ea708c-2a2a-412f-a152-b6c76ffad49b",
  "CustomerId": "35d4b117-4e60-44a3-9580-c582117eff98"
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationId	string	required	Unique identifier of the Reservation.
CustomerId	string	required	Unique identifier of the Customer.

Response

{}

Confirm reservation

Marks all specified reservations as Confirmed. Succeeds only if all confirmation conditions are met (the reservations have the Optional state). Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/confirm

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "ReservationIds": [
    "9af9d8b0-43ae-414d-80a8-abc1012a2a59"
  ]
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationIds	array of string	required	Unique identifier of the reservations to confirm.
SendConfirmationEmail	boolean	optional	Wheter the confirmation email is sent. Default value is true.

Response

{
  "ReservationIds": [
    "5ca70705-cbb7-48c4-8cc4-abb900aa278c"
  ]
}

Property	Type	Contract	Description
ReservationIds	array of string	required	Identifiers of the affected Reservation entities.

Cancel reservation

Cancels all reservation with specified identifiers. Succeeds only if the reservations are cancellable. Note this operation supports Portfolio Access Tokens.

Request

[PlatformAddress]/api/connector/v1/reservations/cancel

{
  "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
  "AccessToken": "C66EF7B239D24632943D115EDE9CB810-EA00F8FD8294692C940F6B5A8F9453D",
  "Client": "Sample Client 1.0.0",
  "EnterpriseId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "ReservationIds": [
    "5ca70705-cbb7-48c4-8cc4-abb900aa278c"
  ],
  "PostCancellationFee": true,
  "Notes": "Cancellation through Connector API"
}

Property	Type	Contract	Description
ClientToken	string	required	Token identifying the client application.
AccessToken	string	required	Access token of the client application.
Client	string	required	Name and version of the client application.
EnterpriseId	string	optional	Unique identifier of the enterprise. Required when using Portfolio Access Tokens, ignored otherwise.
ReservationIds	array of string	required, max 1000 items	Unique identifiers of the reservation to cancel.
PostCancellationFee	boolean	optional	Whether the cancellation fees should be charged according to rate conditions. The default is false.
SendEmail	boolean	optional	Whether the cancellation email should be sent. The default is true.
Notes	string	required	Additional notes describing the reason for the cancellation.
ReservationId	string	required	Deprecated!

Response

{
  "ReservationIds": [
    "5ca70705-cbb7-48c4-8cc4-abb900aa278c"
  ]
}

Property	Type	Contract	Description
ReservationIds	array of string	required	Identifiers of the affected Reservation entities.