Certification

Here you can find information about the certification process for new partners using the Mews Channel Manager API, including the list of standard tests.

Pre-Certification

The process is as follows:

  1. Email partnersuccess@mews.com to request a Client Token and for a test property to be created in the Mews Test Environment.

  2. Create the following HTTPS endpoint URLs on the Channel Manager side Test Environment

  3. Email the endpoint details to partnersuccess@mews.com.

  4. Use your test property username and Get properties API operation to fetch the connectionToken for the Test Property.

  5. Pull property information, space type mapping and rate mapping information using the Get configuration API operation.

  6. Map all the rate plan and space category combinations in the user interface of the channel manager system using the data received from the Get configuration request.

Note: Multi-property enterprises (vacation rentals, apartments, villas, etc.) are often set up in Mews as spaces belonging to a single Mews property i.e. the 'property' is the Mews enterprise customer and the 'spaces' are the individual rental properties. These spaces (i.e. properties) can be sent to the channel manager as multiple connections, with one Connection Token per space (i.e. property), or as a single connection for the entire enterprise.

Certification Tests

These tests will be conducted during a 90-minute call between the Mews Marketplace team and a representative of the channel manager.

Inventory Push Tests

Reservation Tests

Error Tests

All error messages from the channel manager to Mews must use the error codes listed in the Channel Manager API documentation in the synchronous simple response section and clearly state in the error message what the issue is. Ideally, advice on how to solve the error will also be included as these messages are forwarded to the property via email.

Evaluation

If the required tests cannot be completed successfully, Mews will not allow the channel manager to advance to the production environment. Once any issues are resolved, certification will start over.

If there are no critical issues discovered during certification, the channel manager will be advanced to the production environment.

  • Mews will require unique HTTPS production endpoint URLs for the Channel Manager side

  • Mews will issue a new Client Token for the channel manager to use in the live environment

  • The channel manager will issue documentation of their set-up process for approval

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